# Wonda Pro - Help Center

> Help Center

## Best Practices

- [How to Write a Good Prompt for your AI Characters](https://help.wonda.pro/en/articles/11498129-how-to-write-a-good-prompt-for-your-ai-characters.md): Understand what’s an LLM and learn how to prompt AI Characters
- [How to Define Good Evaluation Criteria](https://help.wonda.pro/en/articles/11498137-how-to-define-good-evaluation-criteria.md): Optimize how to evaluate and provide feedback with carefully designed criteria
- [How our Clients are Using Wonda: Webinars](https://help.wonda.pro/en/articles/12470821-how-our-clients-are-using-wonda-webinars.md): Explore our videos exploring how Sheffield, UCD & Harvard deploy learning content with Wonda Pro

## Release Notes

- [2.13.0 Learner Brief & Invitation Links](https://help.wonda.pro/en/articles/15891076-2-13-0-learner-brief-invitation-links.md): Release 2.13.0 - July 9 2026
- [2.12.0 New Home](https://help.wonda.pro/en/articles/15596547-2-12-0-new-home.md): Release 2.12.0 - June 23 2026
- [2.11.0 User Roles & Learner Access](https://help.wonda.pro/en/articles/15381581-2-11-0-user-roles-learner-access.md): Release 2.11.0 - June 4 2026
- [2.10.5 Upgraded AI Model & Grade Passback](https://help.wonda.pro/en/articles/15601199-2-10-5-upgraded-ai-model-grade-passback.md): Release 2.10.5 - April 2026
- [2.10.0 Avatar Update](https://help.wonda.pro/en/articles/13532210-2-10-0-avatar-update.md): Release 2.10.0 - Jan 27 2026
- [2.9.0 Reports preview & concurrent editing](https://help.wonda.pro/en/articles/13369118-2-9-0-reports-preview-concurrent-editing.md): Release 2.9.0 - Jan 13 2026
- [2.8.0 Reporting, Practice & Mobile](https://help.wonda.pro/en/articles/15602135-2-8-0-reporting-practice-mobile.md): Release 2.8 - December 2025
- [2.0.2 Simulations order & new reports screen](https://help.wonda.pro/en/articles/11410805-2-0-2-simulations-order-new-reports-screen.md): Release 2.0.2 - May 27 2025

## Technical Requirements

- [Media Requirements](https://help.wonda.pro/en/articles/11331084-media-requirements.md): Format and requirements for your skyboxes and images
- [Minimal Technical Requirements](https://help.wonda.pro/en/articles/11331085-minimal-technical-requirements.md): Characteristics needed to run Wonda Smoothly

## General terms & conditions, security & privacy

- [General Terms & Conditions](https://help.wonda.pro/en/articles/11867713-general-terms-conditions.md)
- [Security & Confidentiality](https://help.wonda.pro/en/articles/11867719-security-confidentiality.md)
- [Privacy Policy](https://help.wonda.pro/en/articles/11867725-privacy-policy.md): Our commitment for data protection and compliance with GDPR
- [Equality, Diversity and Inclusion Policy](https://help.wonda.pro/en/articles/11867734-equality-diversity-and-inclusion-policy.md)
- [Subprocessors](https://help.wonda.pro/en/articles/11867746-subprocessors.md): Services used by the Wonda Pro plafform and their purpose